Johnstone Supply - 3358 Pyramid Drive, Rockford

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Reviews about Johnstone Supply

• Myron Oakley
  ★ ☆ ☆ ☆ ☆
  So I called in, complete with part numbers for the items I needed, a couple of Ruud pressure switches. Common items. About a 5 min wait for a sales person. Asked for my company, then my zip code. Said I wasn't in their system. I told him we have bought parts from them for years, which we have. He then told me they would have to order those part numbers and asked if I could wait for delivery. I have seen a lot of bad reviews for Johnstone lately and have spent some lengthy times at the counter, but they are RIGHT in the same industrial park I have drivers going to today. Thought I would still give the brick and mortar business, the business. To cut to the chase, 5 minutes on the NorthAmericanHVAC web and they will be here tomorrow. Like the NFL, they had better figure out what people want and how to treat them.

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