Internal Revenue Service - 4920 East State Street, Rockford

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Reviews about Internal Revenue Service

• Viridiana Nischan
  ★ ☆ ☆ ☆ ☆
  We were just here to pay our 2016 Income Taxes and were received by a lady that as soon as we said we had no appointment reacted as if we had a contagious disease. She had a horrible attitude towards us. We remained friendly and made the payment. When she took the chck she immediately dismissed us with "Ok, that's it." My husband and I looked at each other perplexed. I asked her "Do we get a receipt?" She said "Your receipt is your cancelled check." With that we were dismissed as she left us and went to the back. Never had anyone in customer servive treat us so rudely before. She did not even bother asking if we had any more questions or needed help with anything else. She simply dismissed us and took off. Her badge was facing away from me so I did not get her name but wish I knew it so that I could make a formal complaint. Also, appointments are not required for payments so her attitude was not necessary.

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