Modern Nail - 7200 Harrison Avenue H42J, Rockford

"Modern Nail" in Rockford works at 7200 Harrison Avenue H42J, IL 61112. If you have any questions, please call the phone number +1 815-332-7018

Contacts

Address:
7200 Harrison Avenue H42J, Rockford, IL 61112
How to get there

Website:
modernnailsrockford.com

Phone number:
+1 815-332-7018

Activities:
Establishment Beauty salon

Kaylei Dishman

★ ☆ ☆ ☆ ☆

Worst experience I have EVER HAD! I have went to this place three times and EVERY time I had an issue. The customer service is horrible! The first time I was having a pedicure done for my birthday, they threw a towel at my head and laughed about it, no apology, the next time I was doing fake nails, and was scolded for not telling her that the light turned off for the nail dryer. The third time is the last time I will ever go here. In this time, I went and was getting acrylic nails. It was supposed to be $20, they gave me gel acrylic nails that I didn’t want and charged me $35 for the service. In the time that he did my nails he burnt my nails so bad it felt like it was on fire, they were bleeding and sloppy and not even how they should have looked, he refused to let me go up to the counter to have my receipt and pay I had to pay at his desk. I had to go back and complain because they were done so bad! The guy fought with me and then gave me $5 back. Upon going to his desk he made sure the whole place new, and walking up I got horrible dirty looks from the employees!!! Never coming again, terrible service and terrible customer service. Never been somewhere so disrespectful and not worth any money spent at all!! If I could give them no stars I would! Not to mention that they overcharged me, and when I came back gave me 5$ back when I spent over 20$ more! Horrible horrible horrible customer service and they’re so rude!